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Guiding principles

Lively Hünenberg Model: Guiding Principles

We are responsible and act together.
We act in a responsible manner and in harmony with the public and our environment.

We are open and flexible.
We take our customers seriously and deal with their requests openly and flexibly.

We do our very best
We provide for the best possible infrastructure and furnish our services competently and efficiently even under stress.

Strength in numbers
We promote our team spirit by mutual tolerance, helpfulness and humour.

We show appreciation
We recognise when our colleagues do well and show them our appreciation.

We ensure equality
We promote equality among all our staff and protect their personal sphere.

We promote health and fitness
We promote physical and mental health and attach importance to a balance between work and leisure.

We assume responsibility
We face up to our social responsibilities in our dealings with the general public in a human and honest way.

We inform transparently
We inform transparently and promote a climate of trust.

We are businesslike
We pursue our vision of a “municipality worth living in for all” in a businesslike and dynamic manner.

We identify
We identify with our municipality and behave loyally.

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